Privacy policy

Privacy Policy
Last updated: 04/24/2025

This Privacy Policy describes how Fan Girl Clothing (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from fangirlclothing.com (“Site”), or otherwise communicate with us—including through SMS or other messaging platforms (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

Updates to this Privacy Policy

We may revise this Privacy Policy periodically. If changes are significant, we will post updates on this page and update the “Last Updated” date. Where legally required, we will obtain your consent for changes.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, and for legal or operational purposes. This includes information:

  • You provide directly (e.g., account creation, order placement, customer support).

  • Collected automatically (e.g., cookies, analytics tools).

  • From third-party services (e.g., Shopify, payment processors, marketing platforms like Klaviyo).

SMS and Text Messaging Consent

If you opt in to receive SMS or text messages from us (e.g., via checkout, web forms, or keyword opt-in):

  • Consent: You consent to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) at the number provided. Consent is not a condition of any purchase.

  • Message Frequency: Message frequency varies. Standard message and data rates may apply.

  • Opt-Out: You may opt out at any time by replying STOP to any message. You may also reply HELP for help.

  • Data Use: We use your mobile number and messaging activity data to manage subscriptions, personalize offers, and optimize our Services.

  • Third Parties: Messaging services may be managed through platforms such as Klaviyo. These services may collect and store data on our behalf in accordance with this Policy.

  • User Age Requirement: You must be at least 13 years old (or older if required in your jurisdiction) to use SMS Services. We do not knowingly collect SMS consent from children under the age of 13.

Types of Personal Information We Collect

Includes:

  • Identifiers: Name, phone number, email address, shipping/billing addresses.

  • Transaction Info: Purchase history, payment data (processed securely).

  • Account Info: Logins, preferences, communications.

  • Device/Usage Data: IP address, browser, device ID, cookies, site usage.

  • Messaging Data: SMS opt-in time, frequency of engagement, reply data.

How We Use Your Information

  • To fulfill orders and provide customer service.

  • To send transactional and promotional emails/SMS (if opted in).

  • To improve site performance and personalize your experience.

  • To protect against fraud, comply with laws, and enforce policies.

Cookies & Tracking Technologies

We use cookies and similar tools to improve your experience and analyze usage. You can control cookie preferences through your browser settings.

How We Share Your Information

We may share your information with:

  • Vendors: For fulfillment, shipping, marketing, SMS delivery (e.g., Klaviyo), etc.

  • Marketing Partners: Who may deliver ads or campaigns (with your consent where required).

  • Legal Authorities: As required to comply with law or legal process.

  • Business Transfers: In connection with a sale, merger, or restructuring.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing or SMS communications.

  • Opt out of data sharing with third parties.

  • File complaints with a data protection authority.

To opt out of SMS marketing, reply STOP. For other privacy requests, contact us at hello@fangirlclothing.com.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided information, contact us to request deletion.

International Data Transfers

Your data may be transferred and processed in the U.S. and other countries. We implement appropriate safeguards (e.g., Standard Contractual Clauses) when transferring data from the EU/UK.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Fan Girl Clothing
7125 Ohms Lane
Edina, MN  55439
Email: hello@fangirlclothing.com